bu July 30, 2014 •
Member Services / Visa Debit Card or MasterCard Credit Card
Have you received a call from Falcon (Visa) Fraud Monitoring? Debit Cards 866 767-2432
Have you received a call from Enfact (MasterCard) Fraud Monitoring? Credit Card 800-279-2674 or 800-262-2024 (Please call back 877-253-8964 or the number they provided in the voicemail with case number)
Debit Cards Blocks
Foreign Country Blocks
Due to fraud, there are card blocks set up on specific countries. These blocks may prohibit you from using your credit and/or debit card there. Please contact us at 260 490-8328 or 800 825-3641 for assistance in setting up your card to work properly overseas if you plan to travel.
Traveling within the United States
If you are traveling within the United States and would like us to place a travel note on your account, we would be happy to do this for you. Please contact us at 260 490-8328 or 800 825-3641 for assistance.
Wherever you travel, note this: Be sure that your cell phone number is updated in our records so that if there are any issues, our fraud service will be able to reach you quickly.