bu July 30, 2014 • MasterCard Credit Card/ Debit Card / General MasterCard Information
Have you received a call from Enfact (MasterCard) Fraud Monitoring (800.279.2674 or 800.262.2024) regarding your credit card or debit card? Please call back 877.253.8964 or the number they provided in the voicemail with case number.
Debit Cards Blocks
Foreign Country Blocks
Due to fraud, there are card blocks set up on specific countries. These blocks may prohibit you from using your credit and/or debit card there. Please contact us at 260.490.8328 or 800.825.3641 for assistance in setting up your card to work properly overseas if you plan to travel.
Traveling within the United States
If you are traveling within the United States and would like us to place a travel note on your account, we would be happy to do this for you. Please contact us at 260.490.8328 or 800.825.3641 for assistance.
If you are traveling and your card is getting declined running the card as credit, try to use the card with your PIN. To set your PIN call the number on the back of your card and follow the activation steps.
Wherever you travel: Be sure that your cell phone number is updated in our records so that if there are any issues, our fraud service will be able to reach you quickly.