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What are text banking keywords, and how do I use them?

Account Balance Requests

Keywords: B, BAL, BALANCE, BALANCES

Check the balances for all accounts you've registered in Mobile Banking. If you've registered accounts from more than one financial institution, enter the financial institution's identifier before the keyword. For example: ABCU BAL.

Transaction History Requests

Keywords: STMT, TRAN, HIST (account nickname)

Check the most recently posted transactions of the account you specify with the account nickname. For example, TRAN SAV1. If you've registered accounts from more than one financial institution, enter the financial institution's identifier before the keyword. For example: ABCU HIST SAV1.

Keywords: NEXT, MORE

If your transaction history response message ends with "Reply NEXT" text NEXT or MORE to view more transactions.

ATM and Branch Location Requests

Keywords: ATM, BRANCH, BOTH (address)

Find ATMs, branch locations, or both near an address that you specify. You can enter:

  • ZIP Code
  • City and ZIP Code
  • City and State
  • Street, City, and State.

For example: ATM ANYWHERE OH. If you've registered accounts from more than one financial institution, enter the financial institution's identifier before the keyword. For example: ABCU BOTH 90210.

Keywords: NEXT, MORE

If your ATM and branch location response message ends with "Reply NEXT" text NEXT or MORE to view more locations.

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