I forgot my user name. How do I retrieve it? Please contact 3Rivers at 800.825.3641 option 1 for assistance. Have more questions? Submit a request 0 Comments Article is closed for comments. Related articles Toll Free 800-825-3641 Local 260-490-8328 What are my sign-on ID and password for the new mobile app? What is the cut off time for processing regular bill payments? What number do I call if I have a question or problem with my online bill payer? Can I reset my password through the app?