How do I use Bill Pay in the mobile app? Log in to your mobile app and select the “Payments” tab. If you are unable to see this tab, you will need to sign up for Bill Payer on your personal computer. Have more questions? Submit a request 0 Comments Article is closed for comments. Related articles What number do I call if I have a question or problem with my online bill payer? Will I be able to view all Bill Pay information on both my mobile app and online access?