Answers to Frequently Asked Questions

• If a family member dies and has deposits coming from the government, how do we know what will have to be returned after the date of death?
• Who is liable for funds sent to the wrong account through ACH (electronic transfer of funds)?
• If the 1st or 3rd of the month falls on a weekend or federal holiday, when will my government deposit go into my account?
• My deposit was supposed to come to 3Rivers and nothing has posted yet. How can I locate the deposit?
• I paid off my loan, but funds from my other institution are still coming out. How do I get this stopped?